OxnardRecruiter Since 2001
the smart solution for Oxnard jobs

Customer Service Representative

Company: Koppert Biological Systems
Location: Oxnard
Posted on: October 10, 2019

Job Description:

Description:Koppert Biological Systems is the worldwide market leader in integrated pest management and disease management. The ongoing attempt to discover and utilize natural principles form the backbone of Kopperts activities. Our strength lies in our ability to turn this knowledge into practical applications which contribute to finding solutions to prevailing problems. Koppert also believes in sharing knowledge and training staff and clients towards achieving sustainable horticulture and agriculture.

Customer Service RepresentativeBased in Oxnard, CA

Are you an enthusiastic, self-motivated individual? Do you enjoy a diverse and dynamic environment, love new challenges and thrive in a casual and flexible environment? Come join us and Partner with Nature!

Customers are among our organization's most valuable assets. Every employee represents the company to our customers and the public. This is a fast-paced environment that requires accuracy, prioritizing, problem solving and collaboration across teams to be successful.

The Customer Service Representative (CSR) interfaces with our customers and various business & functional team members to deliver exceptional service to our customers. Through building successful relationships, the Customer Service Representative will coordinate and align multiple internal resources and capabilities across the company. The CSR manages the entry of orders, from initial contact with our customer or until the product arrives at the correct time, with the correct product and correct paperwork to the customer. It is expected they know what it takes to go above and beyond the daily calls from customers; to build customer loyalty and confidence.

Customer Service Representative Responsibilities

  • Manage account execution activities as a dedicated CSR for our key client accounts across the U.S. by working directly with our customers utilizing multiple channels of communication.
  • Manage and process all purchase orders received online, by phone or email to ensure orders are placed and billed appropriately.
  • Monitor all requests to ensure they are accurately processed and maintain records of all customer interactions, transactions and complaints for continuous improvement initiatives.
  • Initiate the corrective action for resolution and take the lead position in resolution for the customer and designate any unresolved issues to the appropriate resource.
  • Support our greater Customer Service, Sales and Management teams with tasks including, but not limited to forecasting, document retrieval, shipment tracking, customer portal interaction and various project support.

    Your Knowledge and Experience

    • 2-year or 4-year Business or Science degree or 3 years equivalent working experience in an administrative/customer service function
    • Basic knowledge of macro and micro biologicals within the agricultural segment is preferred
    • Demonstrated commitment to excellence in customer service
    • Ability to read and interpret purchase orders
    • Excellent interpersonal and communication skills
    • Experienced knowledge in Microsoft Office (Excel, PowerPoint, Word)
    • Knowledge of Dynamics AX, Dynamics 365, and experience with any CRM a plus.

      Koppert Biological Systems is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. PI114104042

Keywords: Koppert Biological Systems, Oxnard , Customer Service Representative, Sales , Oxnard, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

Insurance Sales Agent
Description: The--fast-growing--Insurance Company in California is seeking for--charismatic and enthusiastic Insurance Sales Agent to join our--amazing team.--Veronica's has more
Company: Veronica's Insurance
Location: Toluca Lake
Posted on: 10/20/2019

Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Los Angeles,CA)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Los Angeles
Posted on: 10/20/2019

Sales Associate
Description: Overview br Inside every Pier 1 Imports store are retail sales associates who bring our home furnishings brand to life with their talent, dedication, resourcefulness and creativity. As the leading home (more...)
Company: Pier 1
Location: Montclair
Posted on: 10/20/2019

Sales Specialist
Description: Seeking goal oriented,
Company: State Farm
Location: Lakewood
Posted on: 10/20/2019

Financial Services Rep
Description: SummaryLife is short - Work somewhere extraordinary Make a difference in the Latino Community. br br Find purpose guiding others on their journey to be wise with money and live generously by helping (more...)
Company: Thrivent Financial
Location: Los Angeles
Posted on: 10/20/2019

Field Sales Representative
Description: Field Sales Representative - Uber br br If you're an engaging, goal-oriented individual who is ready to join MarketStar, we have a great opportunity for you. Marketstar is currently hiring a Field (more...)
Company: Uber
Location: Los Angeles
Posted on: 10/20/2019

Partner Services Coordinator / Sales & Marketing
Description: Do you make friends like it's your job Is customer service in your DNA Do you love closing a sale Can you execute tasks quickly and efficiently, and have fun in the process If so, you just might have (more...)
Company: Soccer Shots Los Angeles
Location: Encino
Posted on: 10/20/2019

Experienced Cardiac Medical/Pharmaceutical Sales Rep
Description: We are a profitable fast growing DNA testing company looking for ambitious experienced Sales Representatives in the medical sales field. looking for Someone with a strong track record of success in either (more...)
Company: CRI Genetics
Location: Los Angeles
Posted on: 10/20/2019

Real Estate Sales Buyer's Agent
Description: We are looking for Agents with around 2 years of experience in the Real Estate Industry, who can handle 30 leads a month br br Our market is expanding and we are looking for driven self-starters (more...)
Company: The Bobnes Group
Location: Los Angeles
Posted on: 10/20/2019

Real Estate Sales Buyer's Agent
Description: We are looking for Agents with around 2 years of experience in the Real Estate Industry, who can handle 30 leads a month br br Our market is expanding and we are looking for driven self-starters (more...)
Company: The Bobnes Group
Location: Beverly Hills
Posted on: 10/20/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oxnard RSS job feeds