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Customer Service Representative

Company: SkillsetGroup Professional Staffing Solutions
Location: Oxnard
Posted on: May 14, 2022

Job Description:

Job Description We are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. This position will also be responsible for managing client accounts and delivering excellent customer service. Looking for candidates with experience with Account Management in a Customer Service Role. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services --- Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Company Description By providing our customers with the highest levels of customer service, our reputation as a leader in the staffing industry continues to grow. We are proud of our ideals and successes, and are excited to welcome you to our family

Keywords: SkillsetGroup Professional Staffing Solutions, Oxnard , Customer Service Representative, Sales , Oxnard, California

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