OxnardRecruiter
the smart solution for Oxnard jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Oxnard
Posted on: October 8, 2018

Job Description:

Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSRAgent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bankregistry to get connected with this client and tobecome a member. Please reference agent id code MJOLHELEN on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Oxnard , Inbound Travel Consultant, Professions , Oxnard, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Part Time - Lyft Driver
Description: What is Lyft br br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Westlake Village
Posted on: 10/16/2018

Regional CDL A Truck Driver $5,000 sign on Bonus
Description: Great Benefits, Great Company. br br Partner with HVH for the Long Haul. br br It Pays to Drive With HVH br br Why Because we treat all truck driving professionals like true business partners. (more...)
Company: HVH Transportation, Inc.
Location: San Gabriel
Posted on: 10/16/2018

Work at Home Benefit Consultants w/Benefits
Description: Twenty four year old healthcare benefits company is looking for Benefit Consultants to work
Company: J
Location: Norwalk
Posted on: 10/16/2018


Dedicated Hiring CDL-A Truckers - Competitive Pay [114]
Description: Hub Group Dedicated is searching for various types of CDL-A truck drivers in the Mira
Company: Hub Group Trucking
Location: Irvine
Posted on: 10/16/2018

Class A CDL Local Truck Driver- Hazmat and Tanker endorsements req'd
Description: br SENTINEL TRANSPORTATION br Class A Tanker Truck Drivers needed for our fuel transportation delivery segment in the Los Angeles, CA area. br br NEW 3000 SIGN ON/RETENTION BONUS br INDUSTRY (more...)
Company: Sentinel Transportation
Location: Santa Ana
Posted on: 10/16/2018

Construction Project Coordinator
Description: Project Coordinator br br Rexford Industrial Realty, Inc. NYSE: REXR is a leading, publicly traded industrial real estate investment and management company operating over 18 million square feet (more...)
Company: Rexford Industrial Realty, Inc.
Location: Los Angeles
Posted on: 10/16/2018

Engineer Technician Journeyman
Description: Conducts technical installation, adaptation, configuration or incorporation of enhancements for customer
Company: Engility Corporation
Location: Oxnard
Posted on: 10/16/2018

Class B Driver
Description: SKILLS REQUIRED MINIMUM : 2 years previous full time commercial driving
Company: C R & R Inc.
Location: Whittier
Posted on: 10/16/2018

Over The Road Truck Driver - Apply Today
Description: J.B. Hunt is now hiring CDL-A truck drivers into our Dedicated fleet Service a single customer and enjoy consistent time off, 5 days off after 25 days
Company: JB Hunt
Location: Huntington Beach
Posted on: 10/16/2018

Professional Plumbers - Grow Your Business With HomeAdvisor (North Hol
Description: Professional Plumbers - Grow Your Business With HomeAdvisor North Hol Over 25 million homeowners
Company: HomeAdvisor
Location: North Hollywood
Posted on: 10/16/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oxnard RSS job feeds