OxnardRecruiter
the smart solution for Oxnard jobs

Inbound Travel Consultant

Company: mommy jobs online
Location: Oxnard
Posted on: September 9, 2018

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLANU on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: mommy jobs online, Oxnard , Inbound Travel Consultant, Professions , Oxnard, California

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Professions Jobs


Dedicated Hiring CDL-A Truckers - No Touch Freight [189] - Corona
Description: Hub Group Dedicated is searching for CDL-A truck drivers in the Ontario, CA area There are local
Company: Hub Group Trucking
Location: Corona
Posted on: 09/24/2018

Part Time - Lyft Driver
Description: What is Employer Employer matches drivers with passengers who request rides through the Employer smartphone app. Signing up to be a Employer driver is the perfect opportunity for you to set your
Company: Lyft
Location: Monrovia
Posted on: 09/24/2018

Grocery Shopper and Delivery Driver
Description: Grocery Shopper and Delivery Driver Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people (more...)
Company: Shipt
Location: Santa Maria
Posted on: 09/24/2018


Class A CDL Truck Driver - Experienced & Inexperienced- We Train!
Description: Advantages of Swift Refrigerated Fleet START your driving career earning more than 50,000 per year RUN YOUR CAREER UP TO 80,000 YEAR As a Top Driver Trainer 3,000 Sign
Company: Swift Refrigeration
Location: Ontario
Posted on: 09/23/2018

Supplement Your Warehouse Income - Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Foothill Ranch
Posted on: 09/24/2018

Benefit Consultants - Telecommute - FT/PT
Description: Nationwide consumer driven Health Care company is currently interviewing for FT/PT telecommuting positions.
Company: Freedom at Home Team / AmeriPlan USA
Location: Bakersfield
Posted on: 09/24/2018

Delivery Driver - Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Fullerton
Posted on: 09/24/2018

Regional CDL A Student Truck Drivers - Home Weekly - We Will Train You!!
Description: Home Weekly Earn Up To 2,500 per week with R N Rivas Trucking Inc. Must Have Class A CDL License FedEx Ground Contractor
Company: R&N Rivas Trucking Inc
Location: El Monte
Posted on: 09/23/2018

Regional CDL A Truck Driver
Description: Great Benefits, Great Company.Partner with HVH for the Long Haul.It Pays to Drive With HVHWhy Because we treat all truck driving professionals like true business partners. We know career satisfaction
Company: HVH Transportation, Inc.
Location: Northridge
Posted on: 09/24/2018

Team Drivers Needed! \$7500 Sign on Bonus!
Description: Total Transportation is looking to hire Dedicated Team Drivers 7,500 Sign On Bonus We want your team
Company: Total Transportation of Mississippi, LLC
Location: Long Beach
Posted on: 09/24/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

Oxnard RSS job feeds