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Field Technician

Company: US Tech Solutions
Location: Oxnard
Posted on: November 12, 2021

Job Description:

Job Title: Field Tech Support Location: Oxnard, CADuration: Temp to Hire
Job Description:Field Support for 2 energy plants in Southern CA area, Oxnard and Goleta. Contract for hire in 3 months.
On-site at plant location at Oxnard. NERC/CIP certification required. Requires 7 year background check and completion of training.
Support hardware/software/network at plant locations. Use Service Now ticketing system to log work. Work with applications team, network team and other remote field technicians to resolve user issues.
a. IMAC: Physically install, move, add and change Devices.b. Hardware Break Fix: Technical diagnosis, swap and engage OEM warranty provider for the repair of defective hardware for Devicesc. On Site Software Support: Provides problem diagnosis and resolution of software functionality for both the operating system and the standard desktop applications.d. VIP Support: Provides Customer's named critical employees with enhanced service level support (break & fix) and hardware installation of end user devices.e. Hands and Eyes Server Support: Provides on-site service specialist to visually verify the state of a Device and to perform necessary tasks to rectify an incident.

Keywords: US Tech Solutions, Oxnard , Field Technician, Professions , Oxnard, California

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