Company: US Tech Solutions
Posted on: November 12, 2021
Job Title: Field Tech Support Location: Oxnard, CADuration: Temp
Job Description:Field Support for 2 energy plants in Southern CA
area, Oxnard and Goleta. Contract for hire in 3 months.
On-site at plant location at Oxnard. NERC/CIP certification
required. Requires 7 year background check and completion of
Support hardware/software/network at plant locations. Use Service
Now ticketing system to log work. Work with applications team,
network team and other remote field technicians to resolve user
a. IMAC: Physically install, move, add and change Devices.b.
Hardware Break Fix: Technical diagnosis, swap and engage OEM
warranty provider for the repair of defective hardware for
Devicesc. On Site Software Support: Provides problem diagnosis and
resolution of software functionality for both the operating system
and the standard desktop applications.d. VIP Support: Provides
Customer's named critical employees with enhanced service level
support (break & fix) and hardware installation of end user
devices.e. Hands and Eyes Server Support: Provides on-site service
specialist to visually verify the state of a Device and to perform
necessary tasks to rectify an incident.
Keywords: US Tech Solutions, Oxnard , Field Technician, Professions , Oxnard, California
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