Entry Level and Experienced Field Service/Installation Technician
Company: Vortex Industries, Inc.
Location: Oxnard
Posted on: January 12, 2021
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Job Description:
About Us: Vortex is the leader in Doors/Security Products,
Storefront Glass/Glazing, Access Controls and Material Handling
Equipment for Commercial, Industrial and Retail Facilities. These
products and services are in high demand for all private and public
business sectors from Fortune 500 companies to small and emerging
businesses. Our diverse list of products and services allows
variety and different challenges every day at Customer's sites
while providing solutions to keep them safe and efficient.In the US
our headquarters is in Irvine, California and have 29 Service
locations across the Western US. Due to our continued expansion and
growth, we now have an opportunity for a full-time Service
Technician.Who you are:As a Service Technician, you will be
responsible for the installation, service, and repair of all Vortex
products while providing exceptional Customer
Service.Responsibilities* Represent and support Vortex in the
field, through product installations, repair or replacement,
according to Vortex schedules, procedures, and standards* Complete
product installation, repair, and inspection as directed* Follow
and comply with processes and procedures while working alone or
with others* Read and understand job orders in order to complete
jobs fully and correctly* Participation in an on-call rotation is
required* Other duties as requiredYou're great at:* Clear
communication: An ability to communicate clearly and effectively
verbally and written is essential* Interpersonal skills: Balances
Customer's and Company's needs to make sure that the Customer is
satisfied, keeps cool under pressure, and builds a reputation as a
person who is consistent and direct while still seeking to be
helpful* Organization and Time Management: Keeps focused on
important activities, keeps truck and workspace at Customer site
organized and clean, and ensures that company rules are understood
and follows them consistentlyWhat you must have:* Education: High
School Diploma or General Education Degree (GED)* Experience: 0 to
5 year's related experience and/or training; equivalent combination
of education and experience* Other required knowledge, skills, and
abilities: * Ability to read, understand, and comprehend documents
such as work instructions, and procedure manuals. Ability to speak
effectively and interact with team members and leadership* Ability
to solve practical problems and deal with a variety of variables in
a situation* A good driving record with valid driver's license*
Some experience in field service preferred* Some experience in
customer training preferred* Must have basic computer knowledge*
Physical Demands: * Required to climb and stand on ladders,
sometimes for extended periods of time* Required to work with tools
while reaching above your head for extended periods of time*
Required to lift up to 50 lbs. 75lbs may be required in some
instancesCompensation and Benefits: * Competitive market-based
salary* A comprehensive training program* Healthcare, dental, and
vision coverage, 401K, and PTO
Keywords: Vortex Industries, Inc., Oxnard , Entry Level and Experienced Field Service/Installation Technician, Professions , Oxnard, California
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