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Customer Support Specialist

Company: VirtualVocations
Location: Oxnard
Posted on: September 18, 2023

Job Description:

A company is looking for a Customer Support Specialist.
Key Responsibilities:

Provide phone, email, and text-based support to customers, partners, and users
Monitor and manage in-progress deliveries, taking corrective action when necessary
Collaborate with team members from various departments to ensure a seamless delivery experience

Required Qualifications:

Experience in sales or customer service, preferably in a technology or logistics company
Comfortable with problem-solving and troubleshooting in a fast-paced environment
Proactive and adaptable to uncertainty and ambiguity
Availability to work non-standard shifts, including evenings and weekends
Fluency in Spanish is a plus

Keywords: VirtualVocations, Oxnard , Customer Support Specialist, Other , Oxnard, California

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