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Telephonic Intake Representative

Company: VirtualVocations
Location: Oxnard
Posted on: September 17, 2023

Job Description:

A company is looking for a Telephonic Intake Representative who will handle inbound calls from employees, employers, and leave management vendors reporting disability claims.
Key Responsibilities:

Promptly take inbound calls and accurately post new claims in the administrative system
Follow up with claimants, employers, and physicians to obtain missing claim information
Assist in maintaining business process documentation and online claim data

Required Qualifications:

Minimum 1 year of work experience, preferably in customer service
High school diploma or equivalent
Strong interpersonal skills and customer service focus
Basic contract knowledge and ability to interpret and communicate various provisions
Proficient in PC environment, with basic skills in Excel, Word, and email systems

Keywords: VirtualVocations, Oxnard , Telephonic Intake Representative, Other , Oxnard, California

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