Telephonic Intake Representative
Company: VirtualVocations
Location: Oxnard
Posted on: September 17, 2023
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Job Description:
A company is looking for a Telephonic Intake Representative who
will handle inbound calls from employees, employers, and leave
management vendors reporting disability claims.
Key Responsibilities:
Promptly take inbound calls and accurately post new claims in the
administrative system
Follow up with claimants, employers, and physicians to obtain
missing claim information
Assist in maintaining business process documentation and online
claim data
Required Qualifications:
Minimum 1 year of work experience, preferably in customer
service
High school diploma or equivalent
Strong interpersonal skills and customer service focus
Basic contract knowledge and ability to interpret and communicate
various provisions
Proficient in PC environment, with basic skills in Excel, Word, and
email systems
Keywords: VirtualVocations, Oxnard , Telephonic Intake Representative, Other , Oxnard, California
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