Client Success Specialist 1
Company: VirtualVocations
Location: Oxnard
Posted on: September 15, 2023
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Job Description:
A company is looking for a Client Success Specialist 1,
responsible for providing customer support and assistance in the
financial services industry.
Key Responsibilities:
Respond to client inquiries via phone, live chat, and email
Complete outbound calling campaigns to help clients with their loan
requests
Identify client needs and assist with navigating the company's
website
Required Qualifications:
Bachelor's degree preferred, or equivalent experience
1-3 years of customer service experience, preferably in a
high-volume call center
Experience using CRM tools, such as Salesforce, is preferred
Patient, courteous, energetic, and empathetic communication
skills
Ability to identify patterns and provide insights to improve
customer experience
Keywords: VirtualVocations, Oxnard , Client Success Specialist 1, Other , Oxnard, California
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Click
here to apply!
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