Patient Care Coordinator
Company: Two Trees Physical Therapy
Location: Oxnard
Posted on: March 16, 2023
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Job Description:
Overview:
Salary: $17.00 - $20.00 per hour depending on experienceTwo Trees
Physical Therapy & Wellness, a member of Therapy Partners Group,
has been the premier provider for outpatient orthopedics
servingVentura Countyand surrounding communities for over 15 years.
We are known for providing the highest quality individualized care
for our patients and our team of highly skilled physical
therapistswhoare passionate about helping patients achieve their
goals. Currently, we are looking for a part time float Patient Care
Coordinator for our Solar Dr. & Statham Blvd locations in Oxnard,
our Loma Vista Rd locations in Ventura and our Camarillo
location.
Responsibilities:
ESSENTIAL POSITION DUTIESGreets warmly and maintains a friendly,
welcoming relationship with all patients and clients, including
among others, physicians and physician office staffClearly
communicates with all staff, including clinical and corporate
employees, in a friendly and courteous mannerResponsible for
answering phones and greeting patients with the utmost
professionalism and careSchedules new patients and collects all
necessary information in order to verify insurance with
carrierAccurately and completely enters patient information and
demographics into computer systemSubmits patient insurance
information in a timely fashion to ensure benefits are verified
before the patient's initial evaluationProvides patients with an
explanation of their benefits and thoroughly answers all
questionsCalls and confirms new patient appointmentsCollects
co-pays/deductibles and payments prior to patient being seen by
provider per established policies and procedures. Inform patient of
any outstanding balance and issues receipt when monies are
collectedWorks closely with Billing Department, Physical Therapists
and Aide staff to assure smooth patient flowFollow up on "no show"
patients on a daily basisTreatment authorization and/or continued
treatment Rx follow upMaintains patient confidence and protects
operations by keeping information confidentialMaintains schedule
targets by reporting percentages of arrivals, cancelations, and
rescheduled appointments to Regional Administration
ManagerMaintains physical therapy supplies inventory by checking
stock to determine inventory level; anticipating needed supplies
and communicating to person in charge or orderingParticipates in
and adheres to, as required, the HIPAA Policies and Procedures of
Therapy Partners Group
Qualifications:
Knowledge, Skills and AbilitiesThorough knowledge of Microsoft
OfficePossess strong customer service skillsAbility to maintain
confidential documentsMust be organized and able to manage multiple
prioritiesAbility to communicate complex information in a well
thought-out easily understood manner, both orally and in writing in
a variety of settings and stylesAbility to communicate in an
honest, direct and professional manner, relating well to others to
build rapport and effective relationships.Ability to demonstrate
active listening by asking clarifying questions, identify and share
relevant information and solicit feedback from others and give and
receives feedback objectively.Must be able to identify and problem
solvePossess strong team player attributesEducation and
ExperienceEducation: High School diploma or equivalentExperience:
1-2 years prior experience in customer service and administration
preferred; medical or PT front office experience required.Physical
Requirements and Working Conditions: Requires prolonged sitting,
some walking, bending, stooping, reaching and stretching. Requires
eye-hand coordination and manual dexterity sufficient to operate a
keyboard, mouse, photocopier, telephone, calculator and other
equipment. Requires normal range of hearing and eyesight to record,
prepare and present reports.#LI-MS1
Keywords: Two Trees Physical Therapy, Oxnard , Patient Care Coordinator, Other , Oxnard, California
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