Retail Sales Associate
Company: Ashley Furniture
Posted on: May 3, 2021
The Retail Sales Associate (RSA) is responsible for
building the guest experiences that are the foundation of the
Companys retail success. This position will provide world-class
service to guests by using the Companys sales approach to sell the
full suite of Company products and services tailored to meet the
guests wants and needs and from that, delivering an exceptional
in-store experience for every guest that results in increased store
sales, profitability and guest loyalty.
- Welcome and professionally engage every guest to ensure guest
expectations are met and the Companys brand image is properly
- Follow the Companys sales approach with each guest to maximize
average sales per guest and ensure above-minimum category sales
- Ask questions and listen to guest needs; provide options and
advice on meeting those needs. Perform product presentations,
attempt to close each sales opportunity and add on additional items
and extended warranties to the sale.
- Contact customers after product delivery to ensure total
satisfaction and establish next steps to continue to serve the
guest in their home furnishing needs.
- Complete post-sales order entry and administration processes.
Complete showroom floor recovery processes throughout the day.
- Continuously improve sales performance by using available
learning tools and sales programs.
- Develop and maintain high levels of knowledge of Company
products, promotions and store sales functions.
- Demonstrate the Companys Core and Growth Values in the
performance of all job functions. Learn the home furnishings
industry to establish a strong understanding of the Companys
products and their positioning in the marketplace.
- Maintain reliable attendance. Actively participate in
departmental meetings, training and education. Assist with training
other employees and providing backup.
- Complete other assignments and special projects as
Keywords: Ashley Furniture, Oxnard , Retail Sales Associate, Other , Oxnard, California
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