Customer Service Representative - Oxnard, CA
Company: Hall's Culligan Water
Location: Oxnard
Posted on: January 12, 2021
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Job Description:
Overview:CUSTOMER SERVICE REPRESENTATIVEHARRIS WATER - CULLIGAN
OF OXNARDHarris Water in Oxnard is currently seeking a Customer
Service Representative to join our office support team. We have a
dynamic team and we are looking for another member who will
represent our brand and create lifetime customers.This is the
perfect career for someone who has worked in a customer focused,
administrative role in the service industry. The right person will
have Accounts Receivable experience, the ability to answer
multi-line phones, be successful in handling customer issues, and
experience communicating with field staff in a service oriented
industry. If you have customer service experience and you pride
yourself on being solution focused and customer service oriented,
this is the career for you!WHY SHOULD YOU WORK FOR CULLIGAN?* We
are an Essential Employer!* Great full time, Monday-Friday 8am to
5pm work schedule* Starting at $14 per hour with opportunity for
monthly commission* Paid time off* Full benefits package including
401k with company match* Career advancement opportunities* Stable
and growing, family oriented company* We like to promote from
within!* Use of free Culligan equipment in your home!Hall's
Culligan is committed to the safety and well-being of our employees
and our customers. We provide all of our employees with the proper
personal protective equipment (PPE) and sanitization supplies to
safely perform their job in the field and office. Employees are
following the proper CDC guidelines and practicing social
distancing. The latest technology allows our field employees to
communicate with customers prior to their visit in order to avoid
close contact and keep everyone safe.Responsibilities:* Experience
with incoming and outbound calls* Resolve any product or service
related issues; follow up to ensure complete customer satisfaction*
Schedule deliveries, dispatch service technicians and/or route
representatives to customer locations* Take payments and maintain
customer records by updating account information* Handle collection
calls and maintain financial accounts by processing customer
adjustments when necessary* Prepare and maintain compliance and
regulatory reporting (scheduling reports, open call, monthly
maintenance reports, etc.)Qualifications:* Exceptional customer
service and in-bound phone experience required* Accounts Receivable
experience highly desired* Must be proficient in Microsoft Office*
Account collections experience preferred* Ability to prioritize
tasks in a fast paced fun environment* Strong work ethic (honesty
and integrity are key for this position and to our organization)*
Excellent communication skills including helpfulness and patience
in dealing with fellow employees and external customers and
vendors* Exceptional problem solving skills* Ability to work
independentlyReady to apply? Email your resume directly to our
hiring manager Jessica Armstrong at jarmstrong@hallswater.com or
apply through our Career Center at
https://careers-hallswater.icims.com.Candidates are subject to
pre-employment testing up to and including drug/alcohol screening,
background check, motor vehicle record check, and D.O.T. physical,
as applicableBenefits: Our company always offers opportunity for
advancement, competitive pay, and comprehensive benefits including
Health, Dental, Vision Insurance, Company Paid Life + the option
for additional supplemental life insurance, Disability, Critical
Illness, and Accident supplemental plans, Flexible Spending
Accounts, 401(k) with generous company match and Paid Time
Off.Hall's Culligan is proud to be an Equal Opportunity Affirmative
Action Employer and encourages minorities, females, veterans and
those with disabilities to apply. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity or national
origin. We will consider qualified candidates with criminal
histories in a manner consistent with applicable law. Hall's
Culligan does not accept unsolicited resumes from staffing
agencies, search firms or any third parties.INDHCL
Keywords: Hall's Culligan Water, Oxnard , Customer Service Representative - Oxnard, CA, Other , Oxnard, California
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