Associate Technical Account Manager
Company: Yardi Systems
Location: Oxnard
Posted on: April 3, 2021
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Job Description:
Yardi is a global software company providing innovative property
management solutions and services in every real estate market. We
are focused on providing our customers with superior products and
outstanding customer service. We are passionate about technology
and believe work should be fulfilling and fun! We are committed to
our customers, employees and the communities where we live. We are
looking for motivated, enthusiastic team players with great
customer service skills to provide technical support and
implementation for Yardi's VENDORCafe product! What you will do
Provide amazing customer support and complete 3-4 implementations
per week Use your problem-solving skills to troubleshoot
application issues Use your strong interpersonal skills to help
train clients on new features and functionality Build rapport with
clients and complete set ups with coordinated weekly calls Focus on
client success and handle vendor escalations Be part of a great
team and collaborate with team members across the U.S. What you
need to have Bachelor's degree in Business or related field Awesome
written and verbal communication skills Phenomenal customer service
skills and desire to go the extra mile Excellent attention to
detail and the ability to prioritize effectively High comfort level
troubleshooting and problem-solving issues Great people skills and
the ability to be personable and professional Ability to learn new
concepts and explain steps in a succinct way Flexibility, and the
ability to manage changing priorities Strong follow up and the
ability to work successfully in a team environment What would be
helpful to have Accounting knowledge or prior exposure to accounts
payable Knowledge or experience related to procurement SQL, Basic
server and web server knowledge What you get as a Yardi Employee A
great place to work with fantastic people Ability to learn new
technology and develop professionally Competitive compensation
Comprehensive benefits - Medical/dental, paid time off, sick time,
paid holidays, 401(k), profit sharing, life insurance, and more! At
Yardi, we've created a team of over 7,000 employees in over 40
locations around the globe dedicated to making great real estate
software products and fostering a collaborative work environment.
Yardi is a place where people with a wide variety of cultural and
life experiences come together to make a difference. Our corporate
culture stresses integrity, respect, trust, responsibility, and
fun! Come join our growing team! Privacy Overview
Keywords: Yardi Systems, Oxnard , Associate Technical Account Manager, IT / Software / Systems , Oxnard, California
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