Valet Desk Coordinator - The Ritz-Carlton Bacara, Santa Barbara - (19001ATM)
Company: Marriott International, Inc.
Posted on: August 16, 2019
Valet Desk Coordinator At more than 80 award-winning properties
worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences
so exceptional that long after a guest stays with us, the
experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury
service the world over. We invite you to explore The Ritz-Carlton.
The Ritz-Carlton Bacara, Santa Barbara, located at 8301 Hollister
Avenue, Santa Barbara, California, 93117 currently has the
following opportunity: Valet Desk Coordinator(19001ATM) : Supply
guests with directions and information regarding property
amenities, services, and hours of operation, and local areas of
interest and activities. Contact appropriate individual or
department (e.g., Bellperson, Front Desk, Housekeeping,
Engineering, Security/Loss Prevention) as necessary to resolve
guest call, request, or problem. Follow up with guests to ensure
their requests or problems have been met to their satisfaction.
Receive, record, and relay messages accurately, completely, and
legibly. Respond to special requests from guests with unique needs.
Communicate VIP arrivals to designated personnel for escort and
delivery of amenities. Follow all company policies and procedures;
report accidents, injuries, and unsafe work conditions to manager;
ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests'' service needs;
thank guests with genuine appreciation. Speak with others using
clear and professional language; answer telephones using
appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Identify
and recommend new ideas, technologies, or processes to increase
organizational efficiency, productivity, quality, safety, and/or
cost-savings. Stand, sit, or walk for an extended period of time or
for an entire work shift. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors. We invite you to learn more about this position and
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
http://www.linkedin.com/company/ritz-carlton Join The Ritz-Carlton
Ladies and Gentlemen. The Art and Soul of Hospitality. - The
Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Oxnard , Valet Desk Coordinator - The Ritz-Carlton Bacara, Santa Barbara - (19001ATM), Hospitality & Tourism , Oxnard, California
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