OxnardRecruiter Since 2001
the smart solution for Oxnard jobs

Customer Service Representative (NO proof of Vaccination required)

Company: PATH ARC
Location: Oxnard
Posted on: January 15, 2022

Job Description:

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties And Responsibilities

  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

    Customer Service Job Requirements And Qualifications
    • Previous experience in customer support, client services, sales, or a related field
    • Excellent at communicating over the phone and other communication platforms
    • Basic computer skills and experience
    • Able to multitask
    • Excellent time management and prioritization skills
    • Ability to listen actively, relay information, and answer questions and/or concerns.
    • Customer-focused for positive customer experience and resolution

      Benefits
      • Health Insurance (dental and vision included)
      • Excellent retirement plan
      • Tremendous upward mobility into other positions and management
      • Flexible hours
      • Remote Position(s) available (work from home)

        Powered by JazzHR

        5QLLqMk87f

Keywords: PATH ARC, Oxnard , Customer Service Representative (NO proof of Vaccination required), Hospitality & Tourism , Oxnard, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oxnard RSS job feeds