OxnardRecruiter Since 2001
the smart solution for Oxnard jobs

Customer Service

Company: Vortex Industries, Inc.
Location: Oxnard
Posted on: April 1, 2021

Job Description:

About Us: Vortex is the leader in Doors/Security Products, Storefront Glass/Glazing, Access Controls and Material Handling Equipment for Commercial, Industrial and Retail Facilities. These products and services are in high demand for all private and public business sectors from Fortune 500 companies to small and emerging businesses. Our diverse list of products and services allows variety and different challenges every day at Customer's sites while providing solutions to keep them safe and efficient. In the US our headquarters is in Irvine, California and have 28 Service locations across the Western US. Due to our continued expansion and growth, we now have an opportunity for a full-time Customer Service Representative. Who you are: As a Customer Service Representative, your passion for providing exceptional Customer Service will contribute to our high level of Customer satisfaction. Acting as the first line of response to Customers, you will communicate in an open, helpful and engaging tone and focus on finding the right solution with each Customer. You will connect with our customers to address questions and resolve issues. Additionally, you will work with the Service Center team to provide Customer information, resolve Customer concerns, and escalate any challenging Customer issues to management. Responsibilities: Maintain relationships with Customers by providing fast and accurate information regarding the services provided and current job orders Dispatch Service Technicians; this involves scheduling, monitoring the dispatch board and calling the Customer with status and job information Maintain constant contact with our vendors to provide accurate job updates to our Customers Open and maintain Customer accounts in company database Manage account collections if Customer invoices are past due Order material from our vendors and log all received material Assist our Customers with prompt, friendly and accurate help Guide Customers to the best overall solution You're great at: - Effective Listening: Listening is the key to effective communication. Without the ability to listen carefully to what a Customer is saying, a message could be easily misunderstood and misinterpreted. - Clear communication: An ability to communicate clearly and effectively verbally and written is essential - Attentiveness: Attentiveness should run through every Customer Service experience during the interaction and after it's over - Patience: Customer Service might be a tough job when we have to deal with confused, frustrated and. In such situations patience is a real virtue and the way you respond to those customers will either calm them down or hype them up What you must have: * Education:High School Diploma or General Education Degree (GED) * Experience:2to 4year's related experience and/or training; equivalent combination of education and experience * Other required knowledge, skills, and abilities: * Ability to read, understand, and comprehend documents such as work instructions, and procedure manuals. Ability to speak effectively and interact with team members and leadership * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Ability to solve practical problems and deal with a variety of variables in a situation * Knowledge of and familiar with basic computer use * Some experience in customer service Compensation and Benefits: * Competitive market-based salary * A comprehensive training program * Healthcare, dental, and vision coverage, 401K, and PTO Work Schedule: * Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.

Keywords: Vortex Industries, Inc., Oxnard , Customer Service, Hospitality & Tourism , Oxnard, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Driver / Courier
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Signal Hill
Posted on: 04/11/2021

Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: San Dimas
Posted on: 04/11/2021

Restaurant Delivery
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Rialto
Posted on: 04/11/2021


Delivery Drivers (Class C) WITH OWN VEHICLE - No experience needed
Description: br HIRING FULL-TIME DELIVERY DRIVERS. br MUST DRIVE OWN CAR OR PICK-UP TRUCK. br DILIGENT DOES NOT PROVIDE COMPANY VEHICLES br br Schedule: Monday Friday. br Pay Range from: 15.50 - 17.00 (more...)
Company: Diligent Delivery Systems
Location: Los Angeles
Posted on: 04/11/2021

Delivery Driver - Postmates
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Montclair
Posted on: 04/11/2021

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Newbury Park
Posted on: 04/11/2021

Delivery Driver - No Experience Needed
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Mira Loma
Posted on: 04/11/2021

Customer Service/Sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Lawndale
Posted on: 04/11/2021

Delivery Driver / Courier
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: San Dimas
Posted on: 04/11/2021

Restaurant Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Sherman Oaks
Posted on: 04/11/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Oxnard RSS job feeds