Supervisor, PAP
Company: AdaptHealth
Location: Chatsworth
Posted on: April 1, 2026
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Job Description:
AdaptHealth Opportunity – Apply Today! At AdaptHealth we offer
full-service home medical equipment products and services to
empower patients to live their best lives – out of the hospital and
in their homes. We are actively recruiting in your area. If you are
passionate about making a profound impact on the quality of
patients’ lives, please click to apply, we would love to hear from
you. Supervisor, PAP This position is responsible to assist in the
monitoring and measuring the operational flow of the department by
tasking responsibilities to staff including intake, processing, and
review of medical records to ensure medical necessity as well as
ensuring the inbound calls have handled in a matter that reflect
ideal metrics. Job Duties: Follows through with the appropriate
actions to resolve any questions and concern. Ensures staff are
appropriately trained and held accountable for achieving standards
and goals. Evaluates performance with key metrics (accuracy,
call-waiting time etc.). Assists in the achievement of company
goals and objectives by encouraging and facilitating
cross-departmental initiatives and cooperation. Ensures achievement
of the quality audit program through monitoring, coaching, and
continuous feedback. Develops employee and team goals based on the
organizational goals. Manages department budget and expenses.
Prepares reports as needed for various departments and leadership
as requested. Trains new hires according to standards and provides
ongoing training as changes occur. Ensures that the actions of the
team and others support the achievement of our patient experience
scores. Provides feedback and recommendations on improving systems
and processes. Works daily with other managers to ensure compliance
with payer billing procedures. Performs monthly employee audits to
ensure compliance with standard work procedures.?? Responsible for
monthly communication and reporting out to product line leaders,
including current team status and completion of tasks related.
Delivers timely coaching and employee evaluations when scheduled,
while setting appropriate performance goals for staff and
encouraging them to report issues and/or trends through appropriate
channels. Consistently responds to all patients needs in a timely
manner. Complies with federal, state, and local legal requirements
by being aware of existing and new legislations and regulatory
changes as related to clinical policies. Maintain patient
confidentiality and function within the guidelines of HIPAA.
Responsible for selection and hiring of qualified staff, ensuring
an effective on-boarding, and providing comprehensive training and
regular feedback.? Accomplishes staff results by communicating job
expectations; planning, monitoring, and appraising job results;
coaching, counseling, and disciplining employees; developing,
coordinating, and enforcing systems, policies, procedures, and
productivity standards.? Establishes annual goals and objectives
for the department based on the organization’s strategic goals.?
Perform other related duties as assigned. Competency, Skills and
Abilities: ? Leadership skills with ability to co-manage in a
multi-site environment. Independent thinker and decision Maker.
Strong analytical and problem-solving skills with attention to
detail. Excellent verbal and written communication. Excellent
customer service skills. Proficient computer skills and knowledge
of Microsoft Office specifically Excel. Ability to prioritize and
manage multiple projects Solid ability to learn new technologies
and possess the technical aptitude required to understand flow of
data through systems as well as system interaction. Requirements
Minimum Job Qualifications: High School diploma required, Associate
degree from an accredited college preferred. Two (2) years relevant
experience in health care administrative, financial, insurance
customer services, claims, billing, home health and/or medical
terminology training is required. Exact job experience is
considered as management of any of the above tasks in a Medicare
certified HME or health care environment that routinely bills
insurance.? AdaptHealth is an equal opportunity employer and does
not unlawfully discriminate against employees or applicants for
employment on the basis of an individual’s race, color, religion,
creed, sex, national origin, age, disability, marital status,
veteran status, sexual orientation, gender identity, genetic
information, or any other status protected by applicable law. This
policy applies to all terms, conditions, and privileges of
employment, including recruitment, hiring, placement, compensation,
promotion, discipline, and termination.
Keywords: AdaptHealth, Oxnard , Supervisor, PAP, Healthcare , Chatsworth, California
