ALW Program Supervisor
Location: Los Angeles
Posted on: June 23, 2025
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Job Description:
We all face challenges and transitions in our lives, and when we
do, we must be able to count on the strength of community for
support. For the people of Los Angeles, Jewish Family Service LA
(JFSLA) is that trusted source of support. We are a comprehensive
network of services that welcomes individuals and families of all
ages and identities to our full spectrum of care. Our highly
trained staff and volunteers work closely with individuals and
their loved ones to problem-solve and guide them on their paths to
safety, security, wellness, and fulfillment. JFSLA staff share in
our mission and work towards our goals with the highest level of
responsibility, professionalism, and integrity. JFS demonstrates
our commitment to our staff by offering a comprehensive benefits
package and a nurturing environment. JFSLA is committed to
cultivating and preserving a culture of inclusion and
connectedness. In recruiting for our team, we seek the unique
contributions that individuals can bring from all backgrounds. We
strive for a diverse team in order to better serve our clients and
ensure our excellence as an organization in identifying, designing
and delivering solutions. Be part of our commitment and join our
family. For more information on our philosophy and services, please
tour our website www.jfsla.org The Program Supervisor, ALW Program
is responsible for providing leadership and direct supervision to a
group of BA and MA level Social Work and RN Nursing staff providing
both ALW care management and CBAS assessments. S/he will oversee
the daily operations of client engagement, intake and enrollment
and monthly care management. The ALW program works with fragile
adults and senior clients to assist their ability to maintain in
the lowest level of care possible meeting health and safety needs
while preventing institutionalized care. QUALIFICATIONS : Minimum
LCSW or LMFT licensed by the State of CA Board of Behavioral
Sciences preferred. 2 years case management experience and
supervisory experience required. Experience in community-based
service delivery with older adults preferred. Strong clinical and
case management background in addition to training, and supervision
experience. Ability to provide leadership to develop a team of
social workers and nursing staff providing assessments and care
coordination through both one on one and group team meetings.
Strong proficiency in computer skills (Microsoft suite: Word,
Excel, etc.) and ability to quickly learn record/data base systems
required. Strong organizational, assessment, problem-solving, and
time management skills Excellent communication (written and verbal)
and interpersonal skills, ability to articulate and professionally
communicate with staff, clients/legal representatives, and
community facilities. High degree of detail orientation and
analytical thinking required. Strong ability to work as part of a
team and maintain professional boundaries. Demonstrated ability to
work independently, set priorities and complete projects within
specified timeframes. Culturally sensitive and able to work with a
multicultural client/customer population. Able to work under
pressure and meet deadlines as well as be flexible and dependable.
Must be able to pass criminal background check (Live Scan
fingerprinting) prior to beginning employment. Valid CA driver’s
license and proof of insurance and ability to travel to multiple
work sites on a regular basis. RESPONSIBILITIES/ESSENTIAL FUNCTIONS
: Provides oversight of Care Management Social Workers to either
facilitate the transition of clients from skilled nursing facility
to the community or prevent skilled nursing placement by safely
maintaining clients in lower level of care. In addition, provides
oversight to RN staff providing CBAS Assessments. Provide oversight
of activities related to enrollment, client assessment, care
planning, interventions, and monitoring of caseloads to ensure
client safety and program compliance. Monitors and tracks client
hospitalizations, transfers/discharges, incident reports and
program waiting list and communicates client related changes with
staff and facilities. Documents all client related changes in
electronic database system. Conducts monthly electronic file audits
for regulatory compliance and quality assurance and ensure incident
reports are saved in clients’ electronic file. Prepares
weekly/monthly/quarterly reports for the program and DHCS. Client
Communication: Responds to client inquiries about program services
and applications, conduct a follow up to ensure closure or
transition into ALWP to clients and applicants on wait list,
provide liaison communication with clients and families in the
community regarding eligibility, enrollment process, and status.
Ensure proper documentation of case management efforts and outcome
in electronic data system. Outreach with Skilled Nursing Facilities
to identify new ALWP eligible clients and to ensure smooth
transition of enrollment, ensure eligibility requirements are met,
and provide guidance regarding clients’ transition plan. Provide
one on one supervision weekly to each direct staff in both ALW and
CBAS programs. Provide administrative oversight for RN staff
completing CBAS assessments in a timely manner and submittal to
health care provider as per contract. Professionally and accurately
represent the agency and programs with external stakeholders,
vendors, facilities and clients. Assists Program Director in
preparing charts/client files for internal and external agency
audits. Maintain accurate records for pre-enrollment outreach and
intake activities in electronic record platform. Utilize reports
pulled from system to assist in timely program oversight and staff
quality assurance of record keeping as per contract. Attend
meetings as assigned including weekly one on one supervision,
management meetings, ALWP association meetings. Perform all other
duties as assigned. Jewish Family Service is proud to provide equal
employment opportunities to all employees and qualified applicants
without regard to race, color, religion, sex, sexual orientation,
national or ethnic origin, age, disability or status as a veteran.
This position reports to: Director, Assisted Living Waiver Program
Jewish Family Service is proud to provide equal employment
opportunities to all employees and qualified applicants without
regard to race, color, religion, sex, sexual orientation, national
or ethnic origin, age, disability or status as a veteran. *cb
Keywords: , Oxnard , ALW Program Supervisor, Healthcare , Los Angeles, California
