Digital Product Manager

Company: HTC Global Services Inc
Location: Burbank
Posted on: May 10, 2025

Job Description:

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.


At HTC Global Services our employees have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Join a team creating world-class digital experiences for some of the most beloved vacation brands in the world-including Parks & Resorts, Cruise Line, Resort & Spa, and Vacation Club. We deliver immersive guest and employee experiences through innovative technology across Attractions, Entertainment, Food & Beverage, Resorts, Transportation, and eCommerce.

As a Digital Product Manager, you'll play a key role in shaping end-to-end experiences across web and mobile platforms, working with talented teams in Marketing, Sales, Operations, and Technology & Digital.

What You'll Do

Be the voice of the guest, championing the digital experience with empathy and insight.


Drive the digital product strategy-from shaping roadmaps to launching features for high-impact guest interactions.


Create and manage clear user stories, requirements, acceptance criteria, and test cases.


Lead feature development and prioritization, attending daily scrums and resolving blockers.


Collaborate with design, engineering, and content teams to deliver exceptional product experiences.


Contribute to go-to-market strategies, ensuring smooth product launches and stakeholder alignment.


Monitor product performance, support A/B testing, and provide recommendations for continuous improvement.


Ensure uptime and ongoing support for the digital platform, collaborating with tech teams as needed.


Build strong relationships with cross-functional stakeholders, managing expectations, scope, timelines, and budget.


Present to executive audiences and advocate for the digital strategy across the organization.



What We're Looking For

Basic Qualifications:

3-5 years in digital product management (web/mobile apps).


Proven ability to lead cross-functional teams to deliver complex digital products on time.


Strong background in marketing, brand strategy, digital content, and/or technology.


Experience working in Agile environments with tools like JIRA and Confluence.


Skilled in site/app content management-updating media, copy, and troubleshooting issues.


Excellent communication, presentation, and leadership skills, including executive communication.


Strong analytical mindset-comfortable using data to drive decisions.


Ability to collaborate across teams and levels, with a flexible, solution-oriented attitude.



Preferred Qualifications:

Experience with the iOS/Android release process.


Familiarity with international and bi-coastal team collaboration.


Background in high-traffic consumer-facing platforms or hospitality/entertainment a plus.



Why Apply?

You'll work with iconic brands and make a real impact on millions of guests around the globe.


We offer a collaborative, high-energy environment where your voice and ideas matter.


You'll gain exposure to cutting-edge tech and product strategy within a global organization.



Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.


#LI-NC1 #LI-Hybrid

Keywords: HTC Global Services Inc, Oxnard , Digital Product Manager, Executive , Burbank, California