Case Management Engagement Supervisor

Company: VirtualVocations
Location: Oxnard
Posted on: September 16, 2023

Job Description:

A company is looking for a Case Management Engagement Supervisor.
Key Responsibilities:

Manage the day-to-day operations of the CM administrative staff, including enrollment and engagement of members, workflow balance, and adherence to metrics
Train new hires and support non-clinical CM staff and company clinical programs
Contribute to continuous improvement by applying contact center experience and driving proactive strategies

Qualifications:

Experience in a team lead or supervisory position preferred
Experience with telephony applications and software required
Previous experience in a case management/population health program activity center strongly preferred
College degree is preferred
Three or more years of experience in an engagement/outreach specialist role is required

Keywords: VirtualVocations, Oxnard , Case Management Engagement Supervisor, Executive , Oxnard, California

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