California: Customer Engagement Manager
Company: Careerbuilder-US
Location: Oxnard
Posted on: January 20, 2023
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Job Description:
ABOUT OUR STORE:What better place to share your love for pets
than in our stores? With so many opportunities under one roof,
you'll be sure to find a career path that inspires you. As part of
the Department Manager team, you'll ensure that the store runs
smoothly-from head to tail. From motivating associates to ensuring
we have the right product on the floor, our Department Managers
drive the success of our stores by ensuring our customers have an
engaging, personalized shopping experience.ABOUT YOUR ROLE:In a
store as big as ours, we need all hands (and paws, wings and fins!)
on deck to ensure we are operating efficiently. So, as a PetSmart
Customer Engagement Manager, you'll help lead the store team in the
following areas:Pet Parent Engagement: You'll set the standards for
customer engagement, ensuring that every pet and pet parent has a
positive experience in our stores. You'll have fun getting to know
the customers and their pets so you and the team can create a
personalized shopping experience.Associate Leadership:Our
associates are key to making great experience in our stores. As the
Associate Lead, you'll help to lead a team who are as passionate
about pets as we are. You'll lead a team of retail and pet care
associates who will ensure a safe, clean, and fun environment for
our pets and pet parents.Overall Retail Initiatives:Creating an
exceptional customer experience is a top priority for all our
leaders. From ensuring our associates have extensive knowledge of
pet solutions to building connections with pet parents, our leaders
ensure a safe and fun environment in our stores.ABOUT YOUR
CAREER:Just like we're there for pets at every stage of their
lives, we'll be with you at every stage of your career, too.With
PetSmart, you will have opportunities to:Gain experience in a
different business unit-from the store to the salon or the Pets
HotelDevelop your leadership skills as an Assistant Manager or
Store ManagerTackle the challenge of a new store openingTransfer to
any one of our 1600 stores nationwideTHE WARM AND FUZZIES:We've
highlighted job responsibilities as best as we could above-but the
best parts of working at PetSmart can't be fully described in the
job description.It's the excitement you feel when you help a little
one pick out his very first fish. And not just any goldfish, but
that one, right there, no not that one, this one, yea!It's the
relief Rosie feels when you help her mom select the best food for
her upset tummy and her delight when it turns out to be chicken
flavored!!It's the pride of the giving Mickey a makeover in our
salons watching him strut his stuff on the way out. Paws off,
ladies, he's taken!It's the joy of reuniting Frankie with her
family after a fun stay in our Pets Hotel.It's the celebration of
Bella's birthday, Gizmo's graduation from puppy classes or Ace's
adoption.It's the little things we do that add up to really big
things that pets need.Working at PetSmart is not a job, it's a
community of those who work together for the love of pets.Apply now
to experience a career that loves you back.We look forward to
seeing your application to join our Department Management team!
This job summary is intended to describe the general nature and
level of work associates/leaders assigned to this job perform. It
is not intended to include all duties and responsibilities. You
will be provided a copy of a job description for the actual
position you are hired in to.The California pay range for this
position is from $16.86 to $33.68 per hour. Exact rate of pay will
be based on store location, position, and experience level. In no
instance will PetSmart pay less than the minimum wage.PetSmart is
an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, age, national or ethnic origin, disability, as well
as any other characteristic protected by federal, provincial or
local law.Applicants must be over the age of 18, unless located in
Montana or where otherwise required by local or state law.The
employer will consider for employment qualified Applicants with
Criminal Histories in a manner consistent with the Los Angeles, San
Francisco, and Waterloo Fair Chance Initiative for
Hiring.PDN-981b3651-8413-40ef-ad92-81a49fa4ab90SDL2017
Keywords: Careerbuilder-US, Oxnard , California: Customer Engagement Manager, Executive , Oxnard, California
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here to apply!
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