Community Partnerships Manager

Company: 24 Hour Home Care
Location: Oxnard
Posted on: May 10, 2022

Job Description:

At 24 Hour Home Care, our vision is to be admired for our people, passion, and performance. As a trusted and innovative in-home care company, 24 Hour Home Care provides high-quality, customized caregiving services to seniors and children/adults with developmental & intellectual disabilities. With many local and national prestigious awards, including INC 5000 list of America's Fastest-Growing Companies for 8 consecutive years & Fortune's Best Places to Work in 2020, it's an exciting time to join Team24! Here you have the opportunity to impact the lives of others while working with a team of highly motivated individuals.

We are hiring for a Community Partnerships Manager for our Oxnard location!

RESPONSIBILITIES:
Drive referral generation and revenue for assigned Regional Centers
Collaborate with Vice President, Community Partnerships, to create and implement strategic sales plans for assigned Regional Center(s)
Provide support and coverage of sales activities in other territories as necessitated by interim staffing changes, local community events or business needs
Cultivate new and existing Regional Center relationships and provide updated information regarding current programs and services for assigned territories
Represent the organization in a professional manner at Regional Center-hosted meetings and professional functions including occasional after hours and weekend events as needed
Coordinate and conduct sales activities such as in-service presentations, 1 on 1 meetings, open houses, email campaigns, lunches, etc. both in-person and virtually to increase brand visibility, awareness and ultimately achieve referral KPIs as forecasted on a quarterly and annual basis
Collaborate with members of CP Leadership and Shared Support teams to plan, promote and execute on division initiatives and campaigns (Toy Drive, Wishpack, etc.) to expand brand awareness for community focus and philanthropy
Identify community events in assigned Regional Center territories that will promote brand awareness in the developmental disability community and business growth
Identify and develop alternative channel partnerships in assigned Regional Center territories (State Council on Developmental Disabilities (SCDD), Associated Family Resource Centers, Autism Society, Down Syndrome Society, etc.) to promote business growth
Collaborate with Vice President, Community Partnerships, to prospect and implement new service lines and expand on current service lines for assigned Regional Centers
Track sales activity and report analysis on return on investment in 1 on 1 meetings, quarterly QBRs (Quarterly Business Reviews), and other potential group settings. The CPM will have the opportunity to provide recommendations to maximize ROI within assigned territory
Serve as co-leader of the branch; educating the team on sales activity and progression, and aligning team members with the importance of the sales function to the overall business
Prepare and submit reports as required; including QBRs which are presented to DS Managers & leadership.
Collaborate with Operations team Program Manager(s) for assigned Regional Center territories to ensure sales initiatives are in line with operational reality.
Collaborate with Regional Director of Operations, Regional Director, Community Partnerships, Program Manager, and Operations team to identify need for QA visits for relationship management purposes and conduct meetings as necessary/assigned
Collaborate with Program Manager(s) and Regional Director, Operations to support Talent Acquisition Coordinator learning and development as well as to ensure hiring efforts are in line with service needs
Effectively communicate ideas, foster open communication and open-door policy
Ensure compliance with all Regional Center requirements, Title 17, and federal and state laws
Abide by HIPAA and secure all protected health information

QUALIFICATIONS:
Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions
Strong communication skills; able to communicate effectively and articulately in writing and orally
Solid relationship management skills enhancing internal organizational relations and external community interactions
Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact
Ability to 'ask the tough questions' and create 'constructive tension' when needed
Some evening and weekend hours required
Excellent verbal and written communication skills
Proficient in Microsoft Office; Word; Excel; Outlook; PowerPoint
Reliable means of transportation
While performing the duties of the job, employee is required to stand, walk, stoop, bend, sit for long periods of time; must be able to read, write, speak and hear well enough to communicate
Manual Dexterity is required to utilize keyboards, and office equipment
Employee may occasionally be required to lift up to 20lbs to file documents, and/or store office material. (Reasonable accommodation may be made to accommodate individuals with disabilities that can perform essential functions)

BENEFITS & PERKS:
4 days of paid volunteer time off
Your birthday day off plus PTO, holidays, and floating holidays
Professional development reimbursement program
Fun team building events & virtual activities
Fitness reimbursement & access to wellness programs (e.g. Calm app)
Medical, Dental, Vision, FSA, pet insurance & more !

What have we done in response to COVID-19? 24 Hour Home Care has stayed committed to being part of the solution - continuing our business and looking for innovative ways to support our clients, partners, employees, and communities as we weather the storm together. Plus, we've reinvented the ways in which we recognize, celebrate, and connect with each other and our purpose to keep our culture strong - as it's our secret sauce!

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Keywords: 24 Hour Home Care, Oxnard , Community Partnerships Manager, Executive , Oxnard, California