Community Partnerships Manager
Company: 24 Hour Home Care
Location: Oxnard
Posted on: May 10, 2022
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Job Description:
At 24 Hour Home Care, our vision is to be admired for our
people, passion, and performance. As a trusted and innovative
in-home care company, 24 Hour Home Care provides high-quality,
customized caregiving services to seniors and children/adults with
developmental & intellectual disabilities. With many local and
national prestigious awards, including INC 5000 list of America's
Fastest-Growing Companies for 8 consecutive years & Fortune's Best
Places to Work in 2020, it's an exciting time to join Team24! Here
you have the opportunity to impact the lives of others while
working with a team of highly motivated individuals.
We are hiring for a Community Partnerships Manager for our Oxnard
location!
RESPONSIBILITIES:
Drive referral generation and revenue for assigned Regional
Centers
Collaborate with Vice President, Community Partnerships, to create
and implement strategic sales plans for assigned Regional
Center(s)
Provide support and coverage of sales activities in other
territories as necessitated by interim staffing changes, local
community events or business needs
Cultivate new and existing Regional Center relationships and
provide updated information regarding current programs and services
for assigned territories
Represent the organization in a professional manner at Regional
Center-hosted meetings and professional functions including
occasional after hours and weekend events as needed
Coordinate and conduct sales activities such as in-service
presentations, 1 on 1 meetings, open houses, email campaigns,
lunches, etc. both in-person and virtually to increase brand
visibility, awareness and ultimately achieve referral KPIs as
forecasted on a quarterly and annual basis
Collaborate with members of CP Leadership and Shared Support teams
to plan, promote and execute on division initiatives and campaigns
(Toy Drive, Wishpack, etc.) to expand brand awareness for community
focus and philanthropy
Identify community events in assigned Regional Center territories
that will promote brand awareness in the developmental disability
community and business growth
Identify and develop alternative channel partnerships in assigned
Regional Center territories (State Council on Developmental
Disabilities (SCDD), Associated Family Resource Centers, Autism
Society, Down Syndrome Society, etc.) to promote business
growth
Collaborate with Vice President, Community Partnerships, to
prospect and implement new service lines and expand on current
service lines for assigned Regional Centers
Track sales activity and report analysis on return on investment in
1 on 1 meetings, quarterly QBRs (Quarterly Business Reviews), and
other potential group settings. The CPM will have the opportunity
to provide recommendations to maximize ROI within assigned
territory
Serve as co-leader of the branch; educating the team on sales
activity and progression, and aligning team members with the
importance of the sales function to the overall business
Prepare and submit reports as required; including QBRs which are
presented to DS Managers & leadership.
Collaborate with Operations team Program Manager(s) for assigned
Regional Center territories to ensure sales initiatives are in line
with operational reality.
Collaborate with Regional Director of Operations, Regional
Director, Community Partnerships, Program Manager, and Operations
team to identify need for QA visits for relationship management
purposes and conduct meetings as necessary/assigned
Collaborate with Program Manager(s) and Regional Director,
Operations to support Talent Acquisition Coordinator learning and
development as well as to ensure hiring efforts are in line with
service needs
Effectively communicate ideas, foster open communication and
open-door policy
Ensure compliance with all Regional Center requirements, Title 17,
and federal and state laws
Abide by HIPAA and secure all protected health information
QUALIFICATIONS:
Ability to work in a fast-paced environment and juggle multiple
priorities, and able to react and adjust quickly to changing
conditions
Strong communication skills; able to communicate effectively and
articulately in writing and orally
Solid relationship management skills enhancing internal
organizational relations and external community interactions
Dedicated to shared and measurable goals for the common good;
creating, resourcing, scaling, and leveraging strategies and
innovations for broad investment and impact
Ability to 'ask the tough questions' and create 'constructive
tension' when needed
Some evening and weekend hours required
Excellent verbal and written communication skills
Proficient in Microsoft Office; Word; Excel; Outlook;
PowerPoint
Reliable means of transportation
While performing the duties of the job, employee is required to
stand, walk, stoop, bend, sit for long periods of time; must be
able to read, write, speak and hear well enough to communicate
Manual Dexterity is required to utilize keyboards, and office
equipment
Employee may occasionally be required to lift up to 20lbs to file
documents, and/or store office material. (Reasonable accommodation
may be made to accommodate individuals with disabilities that can
perform essential functions)
BENEFITS & PERKS:
4 days of paid volunteer time off
Your birthday day off plus PTO, holidays, and floating holidays
Professional development reimbursement program
Fun team building events & virtual activities
Fitness reimbursement & access to wellness programs (e.g. Calm
app)
Medical, Dental, Vision, FSA, pet insurance & more !
What have we done in response to COVID-19? 24 Hour Home Care has
stayed committed to being part of the solution - continuing our
business and looking for innovative ways to support our clients,
partners, employees, and communities as we weather the storm
together. Plus, we've reinvented the ways in which we recognize,
celebrate, and connect with each other and our purpose to keep our
culture strong - as it's our secret sauce!
24 Hour Home Care is an Equal Opportunity Employer that is proud of
its culture of diversity and inclusion. Individuals seeking
employment are considered without regards to race, color, religion,
national origin, age, sex, marital status, ancestry, physical or
mental disability, veteran status, gender identity, or sexual
orientation. Additionally, 24 Hour Home Care will consider
qualified candidates with criminal histories in a manner consistent
with the law.
Keywords: 24 Hour Home Care, Oxnard , Community Partnerships Manager, Executive , Oxnard, California
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here to apply!
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