Customer Support Engineer

Company: Modis
Location: Oxnard
Posted on: January 13, 2023

Job Description:

A Customer Engineer job is available in Oxnard, CA courtesy of Modis. We are looking for someone with previous IT support experience.

• Contract Length: 5-6 Months
• Pay rate- Starting at $24 per hour
• Shift - 8:00 am - 5:00 PM (Mon-Friday
  
  Skills -Need tech for computer repair, software repair, minor printer maintenance among other technical issues.
  
  Job Requirements-All Service activities will fall into the typical skill sets of either a Level 2 deskside engineer or a L1/2 remote engineer which are principally PC Support personnel.
  • Hands & Eyes Support - perform physical activity under direction from the remote party
  • Hardware Break/Fix assistance and vendor management
  • PC imaging processes and procedures
  • Installation, Move, Add and Change (IMAC)
  • Server backup / restore Tape management - provide tape exchange for backup and restore services; store tapes in defined locations and adhere to tape rotation guidelines.
  • VIP Support - generally consists of a more tailored and reactive approach to ensure the respective VIP has everything they need and that they are comfortable with the usage of the equipment and associated peripherals, sourcing where necessary
  • Associated remote call handling and Ticket dispatch
    If you are interested in this position in Oxnard, CA, please click APPLY. If you have questions about this position, please email allison.insolera@modis.com

Keywords: Modis, Oxnard , Customer Support Engineer, Engineering , Oxnard, California