Customer Support Engineer
Posted on: January 13, 2023
A Customer Engineer job is available in Oxnard, CA courtesy of
Modis. We are looking for someone with previous IT support
- Contract Length: 5-6 Months
- Pay rate- Starting at $24 per hour
- Shift - 8:00 am - 5:00 PM (Mon-Friday
Skills -Need tech for computer repair, software repair, minor
printer maintenance among other technical issues.
Job Requirements-All Service activities will fall into the typical
skill sets of either a Level 2 deskside engineer or a L1/2 remote
engineer which are principally PC Support personnel.
- Hands & Eyes Support - perform physical activity under
direction from the remote party
- Hardware Break/Fix assistance and vendor management
- PC imaging processes and procedures
- Installation, Move, Add and Change (IMAC)
- Server backup / restore Tape management - provide tape exchange
for backup and restore services; store tapes in defined locations
and adhere to tape rotation guidelines.
- VIP Support - generally consists of a more tailored and
reactive approach to ensure the respective VIP has everything they
need and that they are comfortable with the usage of the equipment
and associated peripherals, sourcing where necessary
- Associated remote call handling and Ticket dispatch
If you are interested in this position in Oxnard, CA, please click
APPLY. If you have questions about this position, please email
Keywords: Modis, Oxnard , Customer Support Engineer, Engineering , Oxnard, California
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