Customer Service Representative
Company: Robert Half
Location: Cerritos
Posted on: February 18, 2026
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Job Description:
Job Description Job Description We are looking for a dedicated
Customer Service Representative to join our team in Cerritos,
California. In this Contract to permanent role, you will provide
exceptional service to customers while supporting sales efforts and
contributing to team success. This position offers a hybrid work
environment and opportunities to represent the company at industry
events. Responsibilities: • Deliver outstanding face-to-face
customer service in the showroom, ensuring a positive experience
for all visitors. • Collaborate with the sales team and other
departments to support cross-functional initiatives. • Provide
assistance with training on legacy systems to ensure smooth
operations. • Represent the company at industry tradeshows up to
six times per year, showcasing products and building relationships.
• Manage inbound and outbound communications, including calls and
email correspondence, with professionalism. • Perform accurate data
entry and order processing to maintain records and support sales
activities. • Schedule appointments and coordinate showroom
activities to optimize customer engagement. • Utilize Microsoft
Excel and Word to prepare reports and maintain documentation. •
Stay organized and multitask in a fast-paced environment, ensuring
timely responses to customer needs. • Travel for 3-day trips to
attend tradeshows, up to six times annually, after transitioning to
a permanent role. • Previous experience in customer service,
preferably within a showroom or product-focused setting. • Fluency
in EITHER Spanish, Mandarin, Tagalog, Vietnamese • Familiarity with
tradeshows, including logistics and customer interaction. • Ability
to stand for extended periods while engaging with customers. •
Strong communication skills, both verbal and written, with
excellent attention to detail. • Proficiency in Microsoft Excel and
Word for documentation and reporting. • Capability to manage
multiple tasks efficiently in a fast-paced environment. •
Willingness to travel for short trips several times per year after
being permanently hired.
Keywords: Robert Half, Oxnard , Customer Service Representative, Customer Service & Call Center , Cerritos, California
