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Receptionist

Company: New Level Resources
Location: Oxnard
Posted on: May 16, 2022

Job Description:

Job DescriptionWELCOME TO HERZOG WINE CELLARSLet's be honest, many people produce wine. Some companies make a good wine. A select few create a great wine experience.Welcome to Herzog Wine Cellars where we make great California wine.We say that confidently because our family has been making wine for over 150 years. We're proud of what we do and what we put in every bottle. If we weren't, we wouldn't put our name on the label. Our grapes have. A story to tell and our Job is to get out of the way and let the grapes speak for themselves.SUMMARYThe Receptionist is responsible for greeting and directing visitors, employment applicants, vendors and customers to appropriate locations and parties. This position also enforces appropriate security procedures/directives, operates the company phone system to receive and connect incoming telephone calls to proper party, and greets customers, clients, and suppliers, and represents the company in a professional manner.ESSENTIAL DUTIES AND RESPONSIBILITIESPerforms the following duties, but not limited to:

  • Answers telephones and directs the caller to the appropriate department. Will transfer a caller to an department's voice mailbox when the associate is unavailable;
  • Greets and directs visitors to the company;
  • Will take and retrieve messages for various personnel;
  • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information;
  • Received, sorts and forwards incoming mail. Maintains and routes publications;
  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) and creates input/labels for outgoing mail (FedEx/UPS,etc);
  • Assists in the ordering, receiving, stocking and distribution of office supplies;
  • Assist with other related clerical duties such as photocopying, faxing, filing and collating.
  • Assist in various other duties as needed by individuals and/or their departments.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience: High School Diploma/GED or equivalent. Minimum three years of relevant experience and/or training; Any combination of training, education, and/or experience that provides the required knowledge, skills, and abilities to perform the job duties successfully and meet business objectives.Knowledge / Technical Skills: Duties require professional verbal and written communication skills; Understanding of principles and practices of the organization, planning, records management and general administration. Dependability, adaptability and confidentiality are necessary attributes.Proficient in using Microsoft's Office Suite including Word and Excel with the ability to type 50 wpm. Basic reading, writing and arithmetic skills required. Skilled in operating standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers, scanners and facsimile machines.Customer Service Skills: Politeness, confidence, tact, patience and diplomacy while dealing with complex and confidential situations. Should have impressive telephone etiquette. Excellent communication skills and the ability to deal effectively across all levels of the business organization are necessary. Problem solving skills; Ability to maintain a professional and courteous relationship with all members. Meet deadlines and possess excellent, project management and decision-making skills.Powered by JazzHRhewXDkwlfB

Keywords: New Level Resources, Oxnard , Receptionist, Administration, Clerical , Oxnard, California

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